Shipping policy
Shipping Policy
Shipping Countries
We currently ship to:
- Austria
- Germany
- Switzerland
- Selected countries within the European Union
Shipping Costs
Free Shipping:
Orders above €95 qualify for free shipping.
Standard Shipping Rates:
Austria: €6.99
Germany: €6.99
Switzerland: €17.99
France: €12.00
Italy: €21.00
Netherlands: €19.00
Shipping fees are calculated and displayed at checkout.
Shipping Times
Preorder Items
Your piece is produced after the drop closes.
Estimated timelines:
Production time:
≈ 18 business days after drop closure
Shipping time (once dispatched):
Austria & Germany:
2–3 business days
European Union:
3–6 business days
Switzerland:
3–7 business days (customs processing may apply)
You will receive a tracking link once your order ships.
In-Stock Items
Orders are dispatched within 36 hours.
Estimated shipping times:
Austria & Germany:
2–3 business days
European Union:
3–6 business days
Switzerland:
3–7 business days
Tracking is provided upon shipment.
Shipping Method
Orders are shipped via Österreichische Post (Austrian Post) or DPD, depending on destination and logistics requirements. All shipments include tracking.
Important Notes
Please ensure your shipping address is correct to avoid delays.
Switzerland
Orders shipped to Switzerland may be subject to Swiss import VAT and customs duties. These charges are determined by Swiss authorities and are the customer’s responsibility.
We are not responsible for:
-
Customs fees
-
Import taxes
-
Carrier-related delays
If a shipment is returned due to:
-
Incorrect address
-
Refusal
-
Failure to collect
Return shipping and customs charges may be deducted from the refund.


