Shipping Policy

---

 

Shipping Countries

We currently ship to:

- Austria
- Germany
- Switzerland
- Selected countries within the European Union

---

 

Shipping Costs

Free Shipping:
Orders above €95 qualify for free shipping.

Standard Shipping Rates:

Austria: €6.99
Germany: €6.99
Switzerland: €17.99
France: €12.00
Italy: €21.00
Netherlands: €19.00

Shipping fees are calculated and displayed at checkout.

---

Shipping Times

 

Preorder Items

Your piece is produced after the drop closes.

Estimated timelines:

Production time:
≈ 18 business days after drop closure

Shipping time (once dispatched):

Austria & Germany:
2–3 business days

European Union:
3–6 business days

Switzerland:
3–7 business days (customs processing may apply)

You will receive a tracking link once your order ships.

---

In-Stock Items

Orders are dispatched within 36 hours.

Estimated shipping times:

Austria & Germany:
2–3 business days

European Union:
3–6 business days

Switzerland:
3–7 business days

Tracking is provided upon shipment.

---

Shipping Method

Orders are shipped via Österreichische Post (Austrian Post) or DPD, depending on destination and logistics requirements. All shipments include tracking.

---

 

Important Notes

Please ensure your shipping address is correct to avoid delays.

Switzerland 

Orders shipped to Switzerland may be subject to Swiss import VAT and customs duties. These charges are determined by Swiss authorities and are the customer’s responsibility.

We are not responsible for:

• Customs fees

• Import taxes

• Carrier-related delays

If a shipment is returned due to:

• Incorrect address

• Refusal

• Failure to collect

Return shipping and customs charges may be deducted from the refund.